Avaya 5420 manual

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Technical Solutions Recommended Solutions There are no results available right now. IP Office. Previous Page. Next Page. Avaya User Manual 52 pages. Telephone Avaya User Manual 33 pages. Both phones are similar, however the is only supported on the IP Office whereas the is supported on a range of Avaya phone systems. Page 5 Softkeys: Used to navigate to or initiate certain features, such as Speed Dial or Call Log, as well as control certain actions within the features.

These keys correspond to the text prompts in the display screen immediately above them. Page 6: Call Appearance Keys System Features This would severely restrict the use of features such as conference and transfer. See Dialing a Speed Dial Number. The display shows the volume level. Speaker or The lamp beside the button is next to the flashing bell icon Page Speakerphone To redial previously dialed number: 1. Press Redial. Use required number, press the associated key. SpDial softkey.

The Speed Dial screen is displayed. Page Mute Note: After a pre-set time defined by your System Administrator , you are reminded that you have a call on hold by the hold icon changing for a few moments to and the phone ringing.

Page Transfer Hold. The Conference feature allows you to conference other parties including yourself into a call. Notes: 1. The number of parties allowed in a conference is controlled by your telephone system. Press Conference. Dial the number of the person you want to add to the call. If the called party does not answer or does not want to join the conference, press. To add the person to the call, press Conference again.

Repeat steps 1 through 4 for additional conference connections. All held calls are added to the conference. To leave a conference, press Drop. Press the Messages button to retrieve your messages and follow the prompts. The can store up to personal speed dials. The list of these speed dials is. If SpDial is not shown, press to exit the current screen. Pressing Add or Edit gives access to the details of a particular speed dial. Note : Speed dials can be used for any numbers that can be manually dialed from the extension.

Where a dialing prefix is required for example an external line access digit; usually 9 then that prefix must be part of the speed dial number. You can use the speed dial directory to make a call with the handset on hook or off hook. Press SpDial. Press either the or key to display different pages of speed dials or key the first letter of the required name to jump to the page with a matching entry. When the required entry is displayed, press the adjacent or key.

The number is automatically dialed for you. Press Delete. Select the speed dial entry you want to delete. A request for confirmation will appear. Press Yes to delete the entry or Cancel to exit without deleting. Select another entry to delete or press Done to return to the speed dial list. Press Edit. Select the speed dial entry you want to edit. Edit the speed dial using the same methods as for adding a new speed dial.

See Adding a New Speed Dial on page After saving or cancelling any changes you will be returned to the speed dial selection list. Select another speed dial to edit or press Done to return to the speed dial list. You can create a new speed dial from a call log entry. This process will start the normal speed entry screen but pre-filled with the name and number from the call log entry.

If a message stating that the speed dial list is full appears, you must first delete an existing entry before adding any new entry.

See Deleting a Speed Dial on page Name and Number entry by pressing the key next to the item you want to edit. The options also change accordingly. With Name selected, begin entering text using the telephone keypad. Each key is marked with the letters and number it provides.

You may have to press the key more than once depending on the character you require. To enter a C , press 2 until a C is displayed. To change the case of the current character press. Either insert the new character or press Backspace to delete the character to the left of the cursor. To enter more than one. When the name is set as required, select Number. Enter the number required using the dialing keypad. For external numbers remember to enter any external dialing prefix required 9 say. This does not affect the number dialed but may help make numbers more readable.

This will appear as a , comma character in the telephone number. The maintains a call log, accessed by pressing Log. This log can store up to entries. These can be a mixture of incoming answered calls, incoming unanswered calls and outgoing calls.

You can select which types of calls are included in the log. You can also use call log entries to make return calls or convert the entry into a speed dial for future use. Either Logging of outgoing calls should be switched off or those call logs removed manually.

Only outgoing calls made using the dial pad or a SpDia l entry are logged. Call log entries are lost if the is disconnected from the IP Office. When Log is pressed a screen similar to the following is displayed:. You can select from InAns or Outgo. Alternatively, press More and select All to display all three options. Answered , Un-answered or Outgoing. You can make calls directly from the call log.

Whilst in the call log you can still make a. Similarly, you can still receive calls and handle them using the dial pad key functions. Press Log. If Log is not shown, press any Soft Key.

At default, Missed calls are displayed first. Press and to display different pages of log entries. Press Done to return to the previous screen. When you locate the entry you want to call, press the or key next to the entry. Press Call make the call. Press Save. The speed dial editing screen appears, pre-filled with the details from the call log entry. Press Delete and Done. The entry is deleted from the Call Log and the details of the next call are shown. To exit the call log and return to the call handling screen press Exit.

Caution: This action also deletes all speed dial entries and phone personalization options. Press Log followed by More. You are presented with a message asking you to confirm that you want to delete all entries. Press Erase to remove all logged entries. Caution: If you change these settings, any call details already in the call log that no longer match the selection made are deleted.

Press Option. If Option is not shown, press to exit the current screen. Press Log Setup. A menu showing Answered , Un-Answered and Outgoing , with their current settings, is displayed. To toggle a particular setting between Yes or No , press the key next to it.

Note: If you press Save after changing the settings, any existing call log entries that do not match the call types selected are deleted from the call log. You will hear a confirmation tone. Welcome to ManualMachine. We have sent a verification link to to complete your registration. Log In Sign Up. Forgot password? Enter your email address and check your inbox. Please check your email for further instructions. Enter a new password. Contents The Telephone Contents - Page iii Display Mode Call Appearance Keys Normally, the first page of the main call handling screen contains three keys set as 'call appearance' keys.

It is for these reasons that it is strongly recommended that all Call Appearance keys remain at their default settings. Making a Call You can make calls from the telephone using a variety of methods as follows: To manually make a call: 1.

If the call is not answered, you can clear the call by pressing Speaker or Drop or 4. Clearing a Call To clear an established call either: 1. Replace the handset or 2. Page 10 - Headset Working Basic Call Handling Features Headset Working When a headset is to be used on your , it must be plugged in to the headset socket on the base of your telephone. To activate the headset and switch off the handset, press Headset.

To answer an incoming call: 1. Press the call appearance key next to the flashing bell icon : To clear a headset call: 1. To manually make a call: 1. Speakerphone The two-way built-in speakerphone allows you to make and answer calls without lifting your handset.

To make or answer a call without lifting the handset, or to use the speakerphone with any feature: 1. To change from the speakerphone to handset or headset if fitted 1. To change from the handset to the speakerphone 1. Hang up the handset.

To end a speakerphone call 1. The list of these speed dials is accessed by pressing SpDial. Deleting a Speed Dial 1.